Frequently Asked Questions

Customers love it. Easy to use. Trusted by thousands.


MetaHi is a marketplace of 3D items for the Metaverse!

A metaverse is a shared, immersive virtual universe in which participants, generally represented by avatars, may interact with one another, build experiences, and design in-world items and landscapes. Users can purchase, sell, and trade digital real estate, commodities, avatar accessories, and other objects in metaverses, which often have their own intrinsic economies and currencies. The metaverse can be accessed by a computer, virtual reality (VR) headset, or smartphone.
A crypto metaverse, in particular, is a metaverse that uses blockchain as its underlying technology and crypto assets, such as metaverse tokens, in its economy. Decentraland , The Sandbox, and Cryptovoxels are examples of crypto metaverses and protocols that integrate metaverse aspects.

Blockchain is a type of shared database that differs from a typical database in the way it stores information, blockchains store data in connected blocks. As new data arrives, it is added to a new block. Once the block has been filled with data, it is chained onto the previous block, putting the data in chronological sequence. A blockchain may store several types of data, but its most popular application so far has been as a transaction ledger. Decentralized blockchains are immutable, which implies that data input is irreversible, and transactions are forever recorded and viewed by everyone.

The gas fee is a small amount of fee paid to blockchain validators for their service to validate the transactions.

A blockchain validator is someone who validates transactions on the blockchain. Once a specific number of validators have validated the transaction, they will get a small amount of the transaction as a reward. This is a gas fee. Validators in the Proof of Work system, such as Bitcoin, are miners that solve complex math problems to validate transactions. Validators in the Proof of Stake system stake a certain amount of tokens and participate in the transaction verification process.

MetaHi supports the Polygon blockchain and we’re aiming for the marketplace to be multi-chain which means we'll support multiple blockchains at the same time.

Polygon is a blockchain that differs from other blockchains with high speed of transactions and low fees.

Non-Fungible Tokens are the items that are constructed using the same type of programming used for cryptocurrencies thus they are built on blockchain technology. Understanding fungible and non-fungible tokens may be aided by familiarity with the idea of fungibility in economics. Tokens or assets that are fungible are divisible and non-unique. Fiat currencies, such as the dollar, are fungible: A $1 bill is the same everywhere in the world. A fungible token can also be a cryptocurrency such as Bitcoin: 1 BTC is equivalent to 1 BTC no matter who has it or where they bought it. Non-fungible assets, on the other hand, are one-of-a-kind and cannot be divided. They should be regarded as a form of deed or title of possession to a unique, non-replicable item. A flight ticket, for example, is non-fungible since there cannot be another of the same sort due to its unique data. Because they are unique, a home, a boat, or a car are non-fungible physical assets. The underlying technology that can easily verify ownership of an intangible digital property is blockchain. The primary distinction between fungible and non-fungible assets is the content they store. While fungible tokens, such as Bitcoin, store value, and non-fungible tokens, such as artwork or a piece of music, store data.

Getting started

Transactions on the marketplace are in crypto, specifically in MATIC cryptocurrency.

A crypto wallet is an app or a hardware device which allows you to store your cryptocurrency and proceed transactions. You can sign up on the MetaHi marketplace with your wallet and easily transfer your earnings from the platform to the wallet or vice-versa.

You can use Metamask, Brave Wallet, Dapper, Frame, Coinbase Wallet, Gnosis Safe, Tally, Web3 Browsers, etc) and WalletConnect.

You can purchase MATIC on exchange platforms such as Binance, Coinbase , Crypto, and others.
How to buy MATIC on Binance:
1. Create an account on Binance
2. Choose “Buy Crypto” option and a payment method of your choice
3. For example, we chose Credit/Debit Card option here . Then you should choose your currency, then MATIC and proceed the payment.

4. After you purchase MATIC, you can check it in your Fiat and Spot wallet. From this wallet you can transfer your MATIC everywhere,.

MATIC can be transferred from another wallet to your wallet address. Both wallets should be on the same blockchain or you should use cryptocurrency bridges to prevent the loss of the assets.

How to send MATIC from Binance to another wallet or exchange:
1. Enter the Fiat and Spot wallet on Binance.
2. Find MATIC and choose Withdraw
3. Select the Network (Blockchain) which matches the destination wallet network, paste the wallet address where you’re sending your MATIC and proceed the withdrawal.

You can create and customize your MetaHi account by connecting your crypto wallet and create an account in a few seconds with Web 3 Login feature.

Even if you register using a crypto wallet, you can provide your email address. We'll give you a backup code through email if you lose access to your wallet. Otherwise, if you do not have a backup email, you should keep your seed-phrase and never share it with anybody, since you will be unable to access your MetaHi account if you lose access to your wallet.

Your seed phrase is your crypto wallet recovery password if you lose access to the device where it's initially stored on. Seed-phrase is usually 12 words with a specific order that you should write down and never lose.

Selling NFTs

The fee on the marketplace is 0!.

We can use NFT technology to determine who owns a certain asset and who created it. After your item is sold and transported to the metaverse, you as a creator will continue earning a share of the revenue from each resale transaction on a secondary market. During the item listing process, you must specify the royalty amount, which can be up to 15%.

No, you can not sell the items without a wallet.

As soon as you start the process of listing an item, you’ll find a detailed guide but the idea is to upload a preview picture, a preview 3D object in .glb format, and a 3D object file itself. Add as detailed description as possible and set a price!
1. Choose the “Sell 3D asset” option
2.Fill out these field with information about your asset.
3. Add more details about a model and set a price.
4.Upload the model, 3D preview and preview pictures.

Yes, you can delist an item. It'll be still shown on your profile but customers won't be able to buy it anymore.

When you finish making a listing, it will be published but not active; it will only be visible to you. Editing is allowed until you activate it, but once it's launched, you won't be able to modify any information.

Yes! Even after listing your item for sale on MetaHi, you can sell the same model on other places as well.

You don’t need to pay gas fee when listing an item for sale.

Gas fees are needed whenever you interact with smart contract. for example, buying or transferring a token.

You can sell the same item as many times as you wish. The item supply can be customized based on your needs. During the listing process, you will be able to select the supply of your items. You will be able to create a listing where the item has, for example, 200 different copies, but each of them is distinct and unique on the blockchain.

Yes! The owner of the asset will see a download button after a transaction will be confirmed

MetaHi Inc. is registered in Delaware, USA, however, our company is operating completely remotely.

MetaHi official

Create Your Own 3D models, sell or explore them in the digital universe.

MetaHi Inc. © 2023. All rights reserved